Privacy Policy
Privacy Policy
Last updated: February 2026
KB Skip Hire we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data when you visit our website or contact us.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
The data controller responsible for your personal data is:
KB Skip Hire
Clyde Offices, 2nd Floor
48 West George Street
Glasgow, G2 1BP
United Kingdom
Email: info@kbskiphire.co.uk
2. Personal Data We Collect
We may collect and process the following personal data when you contact us via our website or by telephone:
a) Contact Form Data
When you use our contact form, you may provide:
Name
Email address
Phone number
Skip size
City / location
Preferred delivery date
Any additional information you choose to include
The contact form is used solely for communication purposes. The data submitted through the form is not stored in a database or CRM system and is only sent directly to our email inbox.
b) Telephone Enquiries
If you contact us by phone, we may collect additional details such as a clear delivery address in order to provide our services.
3. How We Use Your Personal Data
We use your personal data only for the following purposes:
To respond to enquiries
To provide quotations and information about our skip hire services
To communicate with you regarding your request
We do not use your data for marketing purposes and we do not send newsletters or promotional emails.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases to process your personal data:
Legitimate interests – responding to enquiries and providing requested information
Pre-contractual steps – where you request a quote or service
5. Cookies and Analytics
Our website uses cookies to ensure proper functionality and to understand how visitors use our site.
Google Analytics
We use Google Analytics to collect anonymous statistical information about website usage (such as page views and traffic sources). This data:
Does not directly identify individual users
Is used only to improve website performance and user experience
You can control or disable cookies through your browser settings at any time.
6. Data Storage and Security
Personal data submitted via the contact form is received by email only and is not stored elsewhere.
Emails are stored securely on our email server.
We take reasonable technical and organisational measures to protect personal data, including:
Regular backups
Keeping website plugins and systems up to date
Regular password changes and access controls
7. Data Retention
We retain personal data only for as long as necessary to deal with your enquiry or comply with legal obligations. Once no longer required, data is securely deleted.
8. Data Sharing
We do not sell, rent or share your personal data with third parties, except where required by law.
9. International Data Transfers
We do not transfer your personal data outside the United Kingdom.
10. Your Data Protection Rights
Under UK GDPR, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Request restriction of processing
Object to processing
Request data portability (where applicable)
To exercise any of these rights, please contact us at info@kbskiphire.co.uk.
11. Third-Party Tools
Our contact form is built using the official WordPress plugin SureForms. The plugin is used only to transmit form data to our email inbox and does not store submissions.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Email: info@kbskiphire.co.uk
